Viewing 3 posts - 1 through 3 (of 3 total)
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  • #46652
    Katie
    Participant

    Apparently, I knew how to do this once upon a time. I have the download-attachments shortcode on one of my pages and when displayed, it shows the five different documents they can download. But now I want to add a 6th document. I can upload the document to the media library (like all the other documents are), but how do I tell the program to include that file in the list of downloads?

    I have gone through all the settings, and there is NOTHING to indicate what files to include in the download. I have put them to display as a list. I have lots of files in my media library; how on earth do you indicate which ones should be included when you have the download-attachments shortcode?

    #46653
    Katie
    Participant

    The first screenshot shows a download attachments table with an “add new attachment” button. Where on earth is that located?

    The only place I can find this plugin is in Settings–Attachments. And in there, all I have is settings I can change. NO “add new attachment” or a table of attachments.

    The documentation for this plugin is RIDICULOUS because all it has is information on the settings, which I can access just fine. No documentation or instructions on where you indicate what files should be part of the download, like the first screenshot shows. Where is it?

    I have spent 2.5 hours of my day either trying to find it (going over every thing in my WP dashbaord multiple times and seeing if there are settings in the media libary for it) or reading through all the support forums to see if anyone’s thread helps me, and I am now ticked. I doubt this post will ever be answered. So many posts in this forum aren’t, and we can’t contact support for tehnical issues. I would gladly pay for some tech support.

    #46654
    Katie
    Participant

    I finally found it! It’s on the edit page settings. Since I edit using Elemntor, I rarely even visit the “edit (classic editor)” link for the page.

    But seriously, how hard is it to EXPLAIN this in the documentation for the plugin. It would take just a few settings to explain that one needs to to edit the page in WP that they plan on inserting the shorcode and there will be an attachment box to add and edit attachments. So freaking easy! Instead I had to spend forever figuring it out.

Viewing 3 posts - 1 through 3 (of 3 total)
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