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thumbnail are all broken and theme header is blocking Lightgallery navig

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • 13 October 2017 at 17:35 #20843
    stormlover
    Participant

    Hi
    I just bought this extension and found that the thumbnail are all broken and salient theme header is blocking Lightgallery navigation

    Your support is appreciated.

    This is the website I am developing http://103.6.198.61/~miceinasia/issues/2012-4/

    13 October 2017 at 17:45 #20844
    stormlover
    Participant

    I have fixed the header blocking with this css
    .lg-backdrop { z-index: 99991 !important;}
    .lg-outer {z-index: 99992 !important;}
    .lg-outer .lg-thumb-outer { z-index: 99993 !important;}

    Please help with the missing thumbnails!
    <div data-vimeo-id=”” class=”lg-thumb-item” style=”width:100px; margin-right: 5px”></div>

    23 October 2017 at 18:11 #21035
    stormlover
    Participant

    Can I get some support here??? My client ask me to buy YOUR PRODUCT because of the thumbnail feature! No it doesn’t work!

    I have disabled thumbnail on the website and I am not sure how you are going to see the problem and fix it.

    In the source it shows this

    <div data-vimeo-id=”” class=”lg-thumb-item” style=”width:100px; margin-right: 5px”></div>

    There are no thumbnail images.

    Please help!!!

    24 October 2017 at 10:28 #21046
    Bartosz
    Keymaster

    Sorry for the late reply.

    Can we have temporary admin and ftp access to your site. We’ll have a look at that asap.

    24 October 2017 at 11:34 #21052
    Heinz Robert
    Participant

    I am curious what comes out here as this seems the same issue that I have.

    25 October 2017 at 09:44 #21073
    Bartosz
    Keymaster

    @stormlover, the problem is that your gallery link does not contain the img src tag which is used by lightgallery to generate the thumbnails.

    The fix would be to insert inside your gallery link, like this:

    <a href="http://103.6.198.61/~miceinasia/wp-content/uploads/2017/10/Issue4-2012-page-27.jpg" data-rel="lightbox-gallery-MA==" class="default-link pretty_photo" style="opacity: 0; display: inline;"><img src="thumbnail url here" style="display: none;" />View Larger</a>

    The thumbnail image will not be visible but the image url will be used by Lighgallery.

    Are you able to adjust that gallery HTML? If not, provide temporary ftp access and we’ll adjust it for you.

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