Viewing 4 posts - 1 through 4 (of 4 total)
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  • #23297
    Patrick St-Onge
    Participant

    Hi, I just updated to 1.1.0 and when I click settings on the plugin page I get this:

    “Sorry, you are not allowed to access this page.”

    I checked the plugin directory permissions and it is all 755, just like the one for responsive-lightbox.

    Help!

    #46158
    Neil Pollick
    Participant

    I have exactly this same proplem with Resonsive Lightbox in 2021 ………… eventhough I have registered the correct URL on the dfactory website.
    And I share another problem with you, being ignored by customer support!!

    #46161
    Neil Pollick
    Participant

    Right ………….. the solution was found by me and a techie at my server space.
    In order for the purchased plugin to work, you have to install this freebie first
    Not that anything was said about that when I bought the plugin!!

    #46163
    Neil Pollick
    Participant

    Just to be clear, I bought the plugin called “Responsive Lightbox – Lightgallery” but it did not work until I had also installed the freebie called “Responsive Lightbox & Gallery”. The clue was from a WP error message.

Viewing 4 posts - 1 through 4 (of 4 total)
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