Viewing 4 posts - 1 through 4 (of 4 total)
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  • #23230
    Vere One
    Participant

    Hi there
    Just a quick question:
    Is my request visible?
    All the best
    Petr

    #23231
    Vere One
    Participant

    (Since I do not see the question, I am not sure if it did work or if by chance the text got deleted…)

    All the best

    Petr

    #23224
    Vere One
    Participant

    Dear Support team

    I love your plugin and it’s customizability.

    Now the question:

    I do work with a theme called Kalium and your plugin works on normal pages like:

    (user: wpp / pw: wpp100100)

    However it does not work on portfolio pages like:

    I did already asked the support team at Loborator and they gave me the following CSS code to stop their own “gallery” working on the portfolio images / galleries. This code goes like this:

    .single-portfolio-holder .gallery .photo>a {
    display: block;
    pointer-events: none;
    cursor: default;
    }

    But using this code does not activate responsive gallery yet.
    Can you folks give me some additional or alternative code to make things work in this situation?

    That would be great and a big point, to consider buying your “premium suite” ;)

    I am looking foreward for your answer

    All the best

    Petr.

    #23424
    Bartosz
    Keymaster

    Hi Petr,

    Sorry for the late reply. We had email delivery issues after switching to new servers.

    We’ve checked your site and it seems the gallery is missing a HTML syntax required by Responsive Lightbox to work.
    Most probably it would require some small code adjustments in your theme.
    This is something we usually handle via premium support, so if you purchase our product and it will not work out of the box for these galleries, we’ll try to help you out.

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