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  • #49866
    kdongwon
    Participant

    I purchased Premium version Responsive Lightbox – Masonry Image Gallery, but when I try to activate, Responsive Lightbox & Gallery’s licence setting page tell me “1 license activation failed.” And I click Add-ons tap of Responsive Lightbox & Gallery’s setting page, the page tell me “There was an error retrieving the extensions list from the server. Please try again later.” I use web hosting service Blue Host.
    I have another web server on my own computer. On this computer, all works normally. Activation and clicking Add-ons tap are successfully without any other error message. How do I do? Premium version Responsive Lightbox – Masonry Image Gallery is not compatiable with Blue Host WordPress service? Please help me.

    #49877
    Bartosz
    Keymaster

    Hi,
    I think we’ve already covered that in our Premium (live chat) support.

Viewing 2 posts - 1 through 2 (of 2 total)
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