Home / Topics / Responsive Lightbox / Lightgallery / Lightgallery v1.3.0 missing all the control icon characters in the lightbox

Lightgallery v1.3.0 missing all the control icon characters in the lightbox

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • 15 December 2020 at 23:48 #42578
    Ned Buratovich
    Participant

    Instead of the prev/next arrows, or the X to close, or the magnifier icon to zoom, small squares are displayed (like those particular characters are not in the font).

    Was working correctly before the upgrade to v1.3.0.

    Now broken on Chrome, Edge, Firefox Windows/Android.

    Broken on all my sites. Also broken on your demo page here: https://dfactory.co/products/lightgallery-lightbox/

    16 December 2020 at 18:04 #42597
    Ned Buratovich
    Participant

    Here’s a screen grab of the missing control icons, taken from your own demo page:

    Lightgallery v1.3.0 lightbox missing control icons

    How can site visitors navigate the lightbox with no control icons? This is a bug that makes the product unusable, so please prioritize the fix.

    17 December 2020 at 08:55 #42607
    Stacee Edwards
    Participant

    I am having the same issue and I can no longer add galleries. Nothing is working!

    29 December 2020 at 21:12 #42961
    stefan-29556
    Participant

    Dear Sir or Madam,

    I bought your plug-in a few days ago with ongoing annual payment.
    I also have the problems that other customers have here, the missing icons and the inability to activate the license code.

    I would like to know whether a solution to the problem will be shown in the near future, since I cannot use your plug-in as it is at the moment.

    If there is no support, I would like a refund and termination of the subscription.

    I hope for information!

    Many Thanks!
    Stefan Wolff

    6 January 2021 at 10:53 #43065
    sminds
    Participant

    Hi, we also had this issue – it appears the minified CSS ‘lightgallery.min.css’ hasn’t been recompiled since the CSS and folder structure changed.

    Fixed by changing instances of ‘../font/’ and ‘../img/’ to ‘font/’ and ‘img/’.

    Developers – please release an official fix ASAP! But if anyone need further info on what we changed to fix just reply.

    8 January 2021 at 11:19 #43101
    totheo
    Participant

    Thank you so much, sminds! Much appreciated!

    11 January 2021 at 15:27 #43135
    Richard van Denderen
    Participant

    Have the same issue.
    These plugins have some serious issues with quality control, support and the communication thereof.

    2 February 2021 at 10:47 #43460
    Christophe Danaux
    Participant

    Anything new on that? It’s quite unpleasant…

    16 February 2021 at 09:39 #43663
    Christophe Danaux
    Participant

    Hello,

    I pay for your plugin and a service that should be reactive. However, there is no reaction from you, neither on this forum, nor through your contact form. The problem is still not solved and it’s starting to annoy me. My site is my working tool and you don’t seem to be serious people :(

    19 February 2021 at 15:23 #43700
    Bartosz
    Keymaster

    Sorry for the delay,
    We’ve fixed it in just released 1.3.1

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