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License key deactivated after second payment – cannot update plugin

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  • 9 March 2019 at 16:30 #31907
    opreacriss
    Participant

    Hello.

    After paying for the renewal of my license for the Masonry Image Gallery extension, this plugin stopped working and it doesn’t recognize my license key. It has a little X on the right which i guess means is deactivated – hence I cannot update it. Please help me solve this problem as I have paid for the plugin.

    Thanks.

    10 May 2019 at 15:49 #32915
    Deb Brown
    Participant

    Hi I am also have ta similar issue I can’t activate my license key.
    Can someone please answer.

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