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Google Analytics not tracking until accept clicked

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  • 30 May 2018 at 10:42 #26123
    AlexRobNewton
    Participant

    Hi. Since we added Cookie Notice to our wordpress site our Google Analytics ill not track people until the cookie notice is clicked. Obviously not everyone does this so it has affected our views.

    Is there a solution for this where we can track via GA before people click accept?

    Thanks.

    31 May 2018 at 02:03 #26146
    jasonpg
    Participant

    Isn’t that the expected action from this plug-in (to prevent cookies from loading before someone takes an affirmative action)?

    23 June 2018 at 00:24 #26687
    jeanlucb
    Participant

    I have exactly got the same issue!

    From May 22, my visitors’ numbers have gone from 30 a day to 5 max, sometimes 0.

    I believe it is just because Google Analytics is not firing until the user accepts the cookies (terms & conditions bar at the bottom). I think one of my plugins (either Cookie Notice or Monster Insights) does not trigger Google Analytics by default and waits until the user accepts the cookies. There might be an option to change this behaviour in one of those plugins.

    This is a bit of a rubbish behaviour TBH. Monster Insights gives a tutorial about how to set up GA to make it work, but I’m not sure it is for this behaviour: https://www.monsterinsights.com/docs/getting-started-with-the-eu-compliance-addon/

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