Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #55268
    Guile Rocha
    Participant

    Hello Team

    For the past 3/4 days, Post Views Counter Plugin is decreasing the number of views of my site posts. I had 220 views in a post in the evenning, but when I saw in the next morning the same post had 30 views. Other post had 450 views in the evenning and drop to 80 in the next morning. The same issue happens in all recente posts

    No change was made in the settings of Post Views Counter Plugin

    I checked with the Google Analytics and there the posts have the normal views – the problem seems to really be in your plugin

    I’ve been using Post Views Counter Plugin for several years… is a good tool but i guess is the second or third time this problem happens

    Please, fix this issue if you can – and if something is wrong on my side, let me know how to fix it.

    My website is – https://afolhatorres.com.br/

    Thank you!

    #55269
    Bartosz
    Keymaster

    Hi,

    This is very strange. We have not been reported an issue like that.
    Can you share a screenshot of your PVC settings?

    #55279
    Guile Rocha
    Participant

    Hello, thanks for your reply
    Yes, I can share a screenshot of my PVC settings, just don’t know how to do this through this support
    You have some email were I can send this? Mine is afolhatorres@gmail.com

    But the Counter Mode is PHP, Data Storage with Cookies, Enable to display post views count column for each of the selected post types; Counter Interval 1 minute, Cleanup Interval 150 years…. No exclude visitors, Enable to display the views number formatted based on the locale (using the WP number_format_i18n function).

    PS: the view counter problem stopped for a few days, but today it started to occur again, without any changes to the settings
    Thanks for your attention, I’ll be waiting

    #56430
    Guile Rocha
    Participant

    Just to report that the same problem is happening again… instead of continuing to count and adding the number of views of a post, it decreases the number of views of the post. For example: a Post that had already registered more than a thousand accesses now has less than 150 accesses. Happening again since the past week, and it’s annoying (even though I can check the results of the posts through Google Analytics).
    Every 24 hours or so the problem happens again, with the counter decreasing the number of hits on my posts.
    I hope you can help. Thank you

    #56439
    Guile Rocha
    Participant

    The problem are still happening,

    Every 24 hours or so, the counter reset the views, decreasing the number of hits on all my recent posts (at least the last 40)… from 1000 views to 50, from 3000 views to 100, and so on…

    #57486
    Guile Rocha
    Participant

    Hello Team

    It is happening again. For the past week, Post Views Counter Plugin is decreasing the number of views of my site posts. I had 1000 views in a post in the evenning, but when I saw in the next morning the same post had 50 views. Other post had 600 views in the evenning and drop to 30 in the next morning. The same issue happens in all posts from the day before

    No change was made in the settings of Post Views Counter Plugin – that was working properly before

    I checked with the Google Analytics and there the posts have the normal views – the problem seems to really be in Post View counter
    This same problem happened at least 4 or 5 times in the last years

    Please, fix this issue if you can – and if something is wrong on my side, let me know how to fix it.

    My website is – https://afolhatorres.com.br/

    Thank you!

    #57495
    Bartosz
    Keymaster

    Hi Guile,

    Thank you for your patience and for the detailed reports — I can see this is an issue you’ve been dealing with across multiple periods over several years, and I understand how frustrating that is. Let me walk through this carefully.

    The pattern you’re describing — view counts that are accurate in the evening but drastically reduced by the next morning, happening roughly every 24 hours — strongly points to a caching or scheduled process interfering with how counts are stored or displayed.

    Why PHP Mode + caching is the most likely cause:

    You’re currently using PHP Mode, which records views server-side during page generation. When a page caching layer is active (whether from a plugin, server configuration, or CDN), cached pages are served without executing PHP. That means view counts from cached pages are never recorded. More importantly, if a cache purge or rebuild runs on a schedule — for example, every 24 hours via a cron job or host-level process — the database can end up with stale or overwritten view data that appears to “reset” the counts.

    The fact that Google Analytics shows normal traffic while PVC counts drop confirms the views are happening — they just aren’t being captured consistently by the plugin in its current configuration.

    What I’d like you to check:

    1. Caching setup: Does your site use any page caching or CDN? This includes:
    – Server-level caching (LiteSpeed, Nginx FastCGI, Varnish, etc.)
    – A caching plugin (WP Rocket, Autoptimize, LiteSpeed Cache, Super Page Cache for Cloudflare, W3 Total Cache, etc.)
    – Cloudflare or another CDN
    – Any host-provided caching (if you’re on managed WordPress hosting)

    2. Scheduled processes: Is there any plugin or server-level task that runs approximately every 24 hours? This could be a database optimization plugin, a cron-based cleanup, a migration/sync tool, or something your host runs automatically.

    3. Object cache: Does your site use Redis, Memcached, or another object caching system?

    Recommended next step:

    Regardless of the caching answers above, I’d strongly recommend switching from PHP Mode to JavaScript Mode or REST API Mode. These modes record views from the visitor’s browser after the page loads, which means they work correctly even when pages are served from cache. Here’s how:

    – Go to Post Views > Counting and change the counter mode from PHP to JavaScript or REST API.
    – Clear all caches on your site (page cache, CDN cache, any object cache).
    – Monitor a few high-traffic posts over the next 24–48 hours to see if counts remain stable.

    A few more questions that would help me investigate further:

    – Which version of Post Views Counter are you currently running?
    – Which version of WordPress are you on?
    – Which hosting provider are you using, and do you know if they run any automatic caching or optimization processes?
    – When the counts drop, does the decrease affect only the displayed numbers (on the front end and in the admin column), or do the actual stored values in the database also change? (If you check the post’s view count directly in the database, does it match what the admin shows?)
    – Does the drop affect all post types, or only posts? Does it affect older posts as well, or only recent ones?

    I know this has been a long-running issue for you and I want to get to the bottom of it. The switch to JavaScript or REST API mode is the most impactful step, and the answers to the questions above will help us understand what’s triggering the periodic drops.

    Best regards

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.