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cookie notice will appear briefly (showing the animation) and then vanish

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 3 June 2020 at 02:41 #39450
    lenitas
    Participant

    Hi all,

    cookienotice is great, I’ve used it successfully on a number of pages.

    However, since one of the recent updates (1.3.2 or 1.3.1) I can’t get it to work on one specific page, where it was previously working fine.

    The site is https://clovercaremassage.ca

    The cookie banner will appear at the bottom of the page (only IF an animation is use), show the animation and then instantly disappear.

    I have played around with the options in the settings, script placement, confirm on scroll on/off, and I can’t get it to work anymore. It is working fine on other sites (using the exact same set of plugins). Disabling / enabling the plugin hasn’t helped.

    Does anybody have any ideas?

    3 June 2020 at 11:39 #39459
    AllanT
    Participant

    See my post under yours! Think they fucked up with some code with the update, but I guess no one watches this forum except us :)

    4 June 2020 at 03:57 #39470
    lenitas
    Participant

    Thank you! Let’s hope this gets some traction… because I do love this plugin, it’s absolutely my go-to cookie banner

    4 June 2020 at 03:59 #39471
    lenitas
    Participant

    Oh, also to add: this happens in both Chrome and FireFox, and also in incognito mode.

    4 June 2020 at 12:38 #39472
    Bartosz
    Keymaster

    @lenitas there seems to be an issue indeed. can you share admin and ftp access to your site? (using private reply)

    4 June 2020 at 18:09 #39477
    lenitas
    Participant
    This reply has been marked as private.
    5 June 2020 at 14:14 #39488
    Bartosz
    Keymaster

    Thanks @lenitas. Admin crenedtials are fine, but FTP gives us access to empty resource – we need access to your site files (so it would be different credentials I guess)

    12 June 2020 at 23:11 #39591
    lenitas
    Participant

    Hi Bartosz,

    Sorry for the delay in getting back to you. I found the issue (conflicting CSS). It’s all good now!

    Thank you for being willing to look into this!

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