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Cookie notice does not go away when click OK button

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 11 February 2020 at 15:39 #37419
    Patricia P
    Participant

    This issues seems like it is affecting many people for several weeks now. Are you working on a solution? I like this plugin, as it is simple to use. Really would like to continue using it, as it came highly recommended. Willing to be patient for a little while longer. Thank you.

    23 February 2020 at 13:11 #37613
    Mark Gilbert
    Participant

    I find the same, but seems only with Safari. Firefox and Chrome seem ok.

    3 March 2020 at 09:48 #37784
    flormolla
    Participant

    We are experiencing the same thing, the issue is apparently only on Safari when I use my iPhone.
    Any updates here, guys?

    Thanks!

    7 March 2020 at 12:48 #37896
    Mark Gilbert
    Participant

    Is anybody looking at this? Looks bad for users that cookie notice doesn’t go away in Safari (on desktop or iPhone) on clicking “ok”.

    9 March 2020 at 16:19 #37927
    mme000
    Participant

    It’s a problema related to Safari.
    Apparently, Safari doesn’t raise the animationend event when animation-duration is set to 0.
    There are two workaround to fix this.

    1) Configure Cookie Notice to use an animation.
    2) Modify front.css (and front.min.css) of Cookie Notice plugin, this way:

    #cookie-notice.cn-animated.cn-effect-none {
    -webkit-animation-duration: 1ms;
    animation-duration: 1ms;
}
    9 March 2020 at 23:23 #37937
    Bartosz
    Keymaster

    Hello,
    We’ve fixed this issue in just released version 1.2.51
    Please check

    13 March 2020 at 15:51 #38010
    saravan
    Participant

    I can see this issue in Chrome Browser also have updated the plugin but the issue not solved, Is there and custom code required to add to solve this. Once click Ok and goes to another page it still comes again and again tried all the possibilities mentioned in the forum. If anyone knows how to solve do let me know.

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