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Cookie bar does not appear

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • 3 March 2020 at 12:12 #37790
    Hugo Ribeiro
    Participant

    Hello,

    on the company website for which I work, the cookies bar does not appear. Yesterday it worked and I made changes to the website that I already reverted, but the problem still exists.

    Can you help me. Thank you.

    website: https://audicaoactiva.pt/

    3 March 2020 at 15:13 #37791
    neharjashari
    Participant

    I have the same problem. It seems like the code exists in the site it just gets an additional class cookie-notice-hidden. When I remove that class it shows the cookie notice but I don’t know why that class is being added. Can someone help me too?

    3 March 2020 at 15:44 #37792
    Hugo Ribeiro
    Participant

    Hello NEHARJASHARI.

    How do you remove the class?

    3 March 2020 at 15:57 #37793
    neharjashari
    Participant

    Well, I just tried removing it in Inspect Element but don’t know if I should remove it on code. It shouldn’t take that class in Incognito mode at all, that class should be added when I click OK in the cookie bar. So I don’t know how should I fix this yet.

    12 March 2020 at 16:34 #37981
    Bartosz
    Keymaster

    It’s possible there could be an issue with JS/CSS minification.
    Please check any of your caching plugins to disable or change the settings of that functionality.

    13 March 2020 at 15:20 #38009
    Edwin
    Participant

    I have the same problem all of a sudden. I can see the class cookie-notice-hidden. See my site: brasseriebijnathuis.nl
    In a second site ( hotelhoevevoorde.nl), almost the same as the problematic one, everything works properly.
    I do not have cache plugins…

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