Cookie banner does not show up any more, installing 1.2.50 did not help - Support Forum - Digital Factory (dFactory)

This topic has 3 replies, 4 voices, and was last updated 3 years, 8 months ago by Bartosz.

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14 January 2020 at 18:34 #36933

Cindy
Participant

The cookie banner does not show up, mobile and Desktop are affected, in “normal” and incognito mode. Thanks for any advice!

14 January 2020 at 22:34 #36935

FlothemeJ
Participant

I have the same issue too.

14 January 2020 at 23:43 #36936

IT-Buero
Participant

Same issue here. I use the plugin on https://abiona-it.de and it’s visible in the code but the cookie notice does not show up.
Other pages (same theme, same server, same plugins) use Cookie banner 1.2.50 and it works. Any idea?

15 January 2020 at 21:49 #36946

Bartosz
Keymaster

Everyone, please do the following steps and let us know:

– disable caching plugins you use
– disable CSS/JS/HTML minify/compress plugins
– force refresh your browser (ctrl+f5 on Windows)
– check if the cookie banner is back
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