Cookie banner accept issue on Safari iOS 13

Tagged: IOS Safari

This topic has 6 replies, 3 voices, and was last updated 5 years, 2 months ago by menna-elgohary.

Viewing 7 posts - 1 through 7 (of 7 total)

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14 January 2020 at 23:53 #36937

menna-elgohary
Participant

Hello,

I have an issue with Cookie Notice plugin on Safari iOS 13, when the banner appears for the first time and i click accept it disappears BUT it appears again when i navigate to any other page on the website. This only occurs in Safari iOS 13 as i mentioned. Is there a solution for this issue?

Thank you

19 January 2020 at 08:59 #37001

menna-elgohary
Participant

Is there a solution for this issue? kindly reply with even yes or no. Its urgent.

22 January 2020 at 21:54 #37114

Bartosz
Keymaster

Please share your site url.

26 January 2020 at 11:32 #37163

menna-elgohary
Participant

Home

28 January 2020 at 10:36 #37186

menna-elgohary
Participant

Kindly check my website issue, thank you.

28 January 2020 at 12:04 #37191

pmcclenaghan
Participant

Hi all,

Since we don’t seem to be getting anywhere with a fix for the banner disappearing on clicking ‘OK’ I’ve found a temporary workaround (yes I have cleared all cache etc and updated to latest version).

You may have noticed that clicking the OK button does trigger the cookie so that the banner doesn’t appear on reload or when you go to another page. So for now just go to the plugin settings and check “Enable to reload the page after the notice is accepted.” It’s not ideal but better than nothing.

Paul

29 January 2020 at 12:12 #37207

menna-elgohary
Participant

Hello Paul,

Thank you for your response. I will try your solution and i agree with you that it is not the best one unfortunately.

I hope that the plugin team could find a way to solve this issue.
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