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Cookie banner accept issue on Safari iOS 13

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • 14 January 2020 at 23:53 #36937
    menna-elgohary
    Participant

    Hello,

    I have an issue with Cookie Notice plugin on Safari iOS 13, when the banner appears for the first time and i click accept it disappears BUT it appears again when i navigate to any other page on the website. This only occurs in Safari iOS 13 as i mentioned. Is there a solution for this issue?

    Thank you

    19 January 2020 at 08:59 #37001
    menna-elgohary
    Participant

    Is there a solution for this issue? kindly reply with even yes or no. Its urgent.

    22 January 2020 at 21:54 #37114
    Bartosz
    Keymaster

    Please share your site url.

    26 January 2020 at 11:32 #37163
    menna-elgohary
    Participant

    Home

    28 January 2020 at 10:36 #37186
    menna-elgohary
    Participant

    Kindly check my website issue, thank you.

    28 January 2020 at 12:04 #37191
    pmcclenaghan
    Participant

    Hi all,

    Since we don’t seem to be getting anywhere with a fix for the banner disappearing on clicking ‘OK’ I’ve found a temporary workaround (yes I have cleared all cache etc and updated to latest version).

    You may have noticed that clicking the OK button does trigger the cookie so that the banner doesn’t appear on reload or when you go to another page. So for now just go to the plugin settings and check “Enable to reload the page after the notice is accepted.” It’s not ideal but better than nothing.

    Paul

    29 January 2020 at 12:12 #37207
    menna-elgohary
    Participant

    Hello Paul,

    Thank you for your response. I will try your solution and i agree with you that it is not the best one unfortunately.

    I hope that the plugin team could find a way to solve this issue.

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