Hi, following up on this thread as we’re still *so optimistic* that we will find a solution. So far version 2.3.5 allows us to see our captions, but for some reason when we update any higher our captions disappear as per this video example:
(https://www.loom.com/share/8be3782222b84239b6ba51cb6484de8b)
Any suggestions on what we can do to fix this? (Are we missing a setting somewhere, or is there a paid extension we can update to count on this feature working again?) Thanks so much!
