Hey we’re still having an issue with this after updating to 2.4.1 (see original post from June 17th in this same thread).
––We wanted to make sure that the issue wasn’t on our end (maybe a theme/cross-conflict with another plugin) so we went back to the last stable version of the plugin where the captions still worked [V2.3.5] and once we installed it the captions appeared again [see: https://snipboard.io/CWJT3l.jpg%5D.
Would *really* appreciate someone from the Support team replying to let us know this is a known issue and that a fix is on the way.
How to Get Support
After you register and login to the site, you may post all plugin support questions in the Support Forum.
If you need to provide private info, please create a ticket and then reply to it using Set as private reply option.