Hey we’re still having an issue with this after updating to 2.4.1 (see original post from June 17th in this same thread).

––We wanted to make sure that the issue wasn’t on our end (maybe a theme/cross-conflict with another plugin) so we went back to the last stable version of the plugin where the captions still worked [V2.3.5] and once we installed it the captions appeared again [see: https://snipboard.io/CWJT3l.jpg%5D.

Would *really* appreciate someone from the Support team replying to let us know this is a known issue and that a fix is on the way.