Reply To: License activation failed

I bought Respoonsive Lightgallery plugin a few days ago and then activated my website for single site use on the dfactory website but it still doesn’t work. I have sent them 2 emails and filled out the contact form here. They ignore my complaints It seems they ignore everyone. I feel like a sap for buying their product.

Perhaps another customer can help me?

When I click on SETTINGS for the plugin in my plugins page of the WP dashboard it renders a page with the message “Sorry, you are not allowed to access this page”
I cannot get to any page that allows me to add images and format the gallery.

I am guessing that I have been had, but perhaps one of you has a way to get this plugin working?